SaaS founders

Hi Alex, I came across your company, Product Hive, and noticed you've had an impressive growth trajectory recently. However, I also saw that you've had an average customer churn rate of around 20% within the first 3 months of subscription. As I'm sure you're aware, onboarding can be a make-or-break moment for new customers. I've worked with several SaaS founders who've struggled to balance the need for feature-rich experiences with the need for simplicity during onboarding. It's a delicate balance that, when mishandled, can lead to customer dissatisfaction and, ultimately, churn. Would you be open to exploring a few strategies to simplify your onboarding process and reduce the likelihood of customer churn? Best, [Your Name]