Frequently Asked Questions
Everything you need to know before you start. Still stuck? Email hello@replyai.com.
Is ReplyAI better than using ChatGPT?
They’re built for different goals. ChatGPT is a general writing assistant — ask it for an email and it’ll write something grammatical. ReplyAI is purpose-built to optimize for reply probability: it applies cold-outreach structure, tightens the hook, and removes the “AI-sounding” filler that gets messages ignored. Same raw model family, very different output.
Will this work for my niche?
It works for essentially any B2B niche — agencies, SaaS, recruiting, local services, consulting, and more. Rather than take our word for it, enter your niche and see: the first 5 emails are free, no card required.
Do I need to sign up or create an account?
No. The free tier requires no signup, no password, and no credit card — just enter a niche and generate. A paid plan only needs a license key, which you enter once and we remember in your browser.
How does the license key work?
After you purchase on Gumroad, you receive a license key by email. Enter it at /activate and your access unlocks immediately — unlimited generations, no per-email metering. The key is stored locally in your browser so you don’t have to re-enter it each visit.
What's included in the free plan?
The free plan gives you 5 optimized cold emails every 24 hours, per IP address — no signup, no credit card. It’s a real working version of the product, not a crippled demo, so you can judge the quality before paying anything.
What's the difference between Pro and Agency?
Both unlock unlimited generations and remove the daily free-tier cap. Agency is aimed at teams and people running outreach for multiple clients/brands, with the higher volume headroom that implies. Full, current details live on the pricing section of the homepage.
What's your refund policy?
Every paid plan is backed by a 30-day money-back guarantee, no questions asked. Reply to your Gumroad purchase email or contact us, and we’ll approve eligible refunds within a business day; the funds land back on your card within 3–5 business days. See the full refund policy.
Can I cancel anytime?
Yes. Paid plans are billed through Gumroad, and you can cancel your subscription in a couple of clicks from your Gumroad account. There are no cancellation fees and no lock-in contracts.
Is my data and the niche I enter kept private?
We don’t sell your data, and we don’t add you to marketing lists. Generated emails are stored to power shareable result links, and rate-limit counters expire within 24 hours. For the full picture, read our Privacy Policy and Security page.
How fast is it, and what powers the generation?
Most emails generate in just a few seconds. Under the hood ReplyAI runs on a large language model wrapped in our own reply-optimization layer — the prompting, scoring, and structure that turn a raw draft into something built to get a response. If generation ever feels slow or fails, check our status page.